Your Medical Call Answering Solution.

As a trusted HITRUST Certified Call Center, TAS United delivers secure telephone answering services to healthcare organizations of all sizes. Never miss a call, enhance patient satisfaction and streamline your practice’s communications.

Meet Maya™

The Next Generation of Medical Answering

Maya is our proprietary AI-powered medical communication technology, built and managed in-house to enhance the patient experience. Backed by our experienced live agents, Maya gives your team speed and efficiency while keeping humans at the center of every patient interaction.

HITRUST Certified

HIPAA Compliant

PCI Certified

Bilingual Agents

24/7/265 Coverage

Medical Answering

HIPAA-compliant, HITRUST-certified call handling for medical practices. Triage-aware agents, secure messaging and on-call escalation.

Bilingual Agents

English/Spanish bilingual agents serving patients in the U.S. Accurate clinical communication across language barriers.

Appointment Scheduling

Live agent appointment booking integrated with your EHR/PM system. Reduce no- shows, capture new patients and free up front-desk staff.

Virtual Receptionist

Fully-trained extension of your front desk. Handles calls, routes inquiries, delivers messages, and maintains your practice's professionalism.

Nurse on Demand

Registered nurse triage and clinical consultation available on-demand. Reduce unnecessary ER visits and improve patient outcomes.

Staff Augmentation

Scale your healthcare communications team without the overhead. Dedicated agents trained on your protocols, products and procedures.

The TAS United Difference

In today’s fast-paced healthcare landscape, every missed call equals a missedopportunity for quality patient care. That’s where TAS United comes in.

As a US-based call center, we support medical practices and hospitals of all sizes—whether you’re a solo provider or part of a large hospital network.

Our experienced, bilingual agents are here to deliver exceptional patient care when
you’re unavailable, ensuring you stay connected to your patients 24/7/365.

What Sets Us Apart

  • 40+ years healthcare expertise
  • HITRUST + HIPAA + PCI Certified
  • Live bilingual agents
  • Backed by Maya™, our fully integrated AI answering model
  • U.S.-headquartered in Texas
  • Additional operations in Guaynabo, PR
  • Scalable service from solo practice to health system

Specialties We Serve

Hospitals & Health Systems

Specialty Healthcare Providers

Primary Care Practices

Home Health & Hospice

Treatment Facilities

Pharmacy

What Our Clients are Saying

All Plans Include

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