Reports to: Operations Manager
We are a rapidly expanding call center/answering service located in Texas. We are seeking an individual who will embrace the growth opportunities that exist within our company. We have assembled a talented group of programmers, sales professionals, and supervisors with a collective passion to excel. As a result of our continued growth, we are looking for an Assistant Operations Manager to help us strengthen our expanding team.
CALL CENTER ASSISTANT OPERATIONS MANAGER
The Assistant Operations Manager (AOM) will be accountable for the day-to-day planning, scheduling, and service quality of the call center team. This position is responsible for building and maintaining a strong group of supervisors and front line agents. The AOM will work closely with the Operations Manager, HR, and IT in support of business needs. It is imperative that this individual understands and embraces team building.