About Us
What Sets Us Apart
TAS United Medical Exchange is a leading, Texas-based call center and answering service. For more than 30 years, we have been providing dedicated call processing for physicians throughout the U.S. With offices throughout Texas and the Chicagoland area, you can rest assured that all of your calls are answered and processed in the U.S. Our experienced, bilingual agents provide 24/7 live answering support, ensuring that you and your patients always receive the most highly personalized service.
Every patient matters. At TAS United Medical Exchange, we understand the importance of timely and accurate communication. We answer your calls when you can’t – 24/7, 365 days per year. We proudly provide call processing services to medical professionals, including:
Physicians/Doctors
Hospitals
Medical Clinics & Facilities
Dentists/Dental Offices
Home Health Care/Hospice
Technology & Security
We operate from a secure, Tier 4 data center in Austin, Texas, where we employ HIPAA Compliant systems and technology to couple phone lines, Internet, wireless networks, email, databases, and human operations. All PHI is stored in our data center.
Our fully redundant system means that we are always here to support you and your practice. In fact, even our emergency power generator is backed up by a second generator. Our on-site IT department monitors the health of our network and equipment 24/7, 365 days per year.