The business of dispensing medication requires care, speed, and accuracy. It is nearly impossible for pharmacy staff to fill prescriptions and service customers in-person, while also attending to every incoming phone call. This is why many pharmacies turn to a call center to help handle their daily inbound call traffic.
When it comes to choosing a call center, experience is key. At TAS United, we have been processing pharmacy calls for decades. Our agents are available 24 hours a day, so you can be confident that we will answer your phone whenever you are unavailable – even after hours! Our professional agents are trained in the importance of dosage precision, active formulations, and prescription requirements.