Years of Service
Live Agent Coverage
Healthcare-Focused
Languages (EN + ES)
TRUSTED BY LEADING HEALTHCARE ORGANIZATIONS
UnitedHealth Group • Optum • Noven Pharma • Hisamitsu • and many more
Maya™ is TAS United’s proprietary AI-powered medical communications service, designed to help healthcare organizations manage high call volumes with greater speed, accuracy and efficiency. All while maintaining the security and human support healthcare demands to keep critical information moving to the right person.
Developed and supported in-house by TAS United, Maya works alongside our experienced, live medical answering agents to create a smarter, more responsive patient communication experience.
Manage high call volumes around the clock.
Fewer unnecessary transfers, streamlined communication.
Clear, actionable summaries of patient interactions.
Seamless integration with other established processes and workflows.
Support for handling of sensitive, complex or urgent matters.
Developed and managed in-house specifically for healthcare communications.
When patient information is involved, security is of the utmost importance.
Maya is integrated into every aspect of our secure healthcare communications environment to help organizations take advantage of AI while maintaining rigorous safeguards for sensitive patient information.
Our security framework includes:
Maya is built in-house using our proprietary technology. No third-party AI answering platforms are used. That distinction matters.
Since we control the development, integration, support, and ongoing improvement of Maya, you gain the efficiency of AI without giving up the security standards expected in healthcare.
Maya can support medical communication needs across:
Since Maya is integrated into our existing answering services, workflows can be customized and configured around the needs of your organization rather than forcing your organization into a one-size-fits-all AI platform.
