“When Hurricane Harvey hit, it had a devastating impact from which we may never fully recover. The city of Port Arthur was under water and the phone lines were completely down for more than 20 days. TAS United answered every call for us during this time. The calls that came in were mostly to report flooding issues in the streets and excessive trash pick-ups during the clean-up, but we couldn’t have gotten thorough it without TAS United’s help.
They were very helpful during the entire experience. There was obviously a high volume of calls, as citizens tried to reach us to alert us about flooded streets and downed power lines. For every citizen who dialed, TAS United was there to answer the call.”
– City of Port Arthur, Texas
“I have been a customer of TAS United since 1989 and have been very satisfied with the service. The operators have helped many of my patients who were in mental health crisis over the years and their kindness and professionalism are much appreciated.”
“My experience using TAS United is very positive. Since TAS United is highly professional, responsive and client oriented. They provide a great service! I highly recommend TAS United as your business partner.”
“Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones, and…
“As a long-term client, Beck and Company continues to use TAS United because they are very responsive to our needs. They help us manage our interactions with clients during non-standard business hours; including if there is an emergency situation for one location or region wide.“
“TAS United has been a life saver and an asset overall to our patient care. We have used TAS United as our after-hours service for more than a decade. As our organization has grown from a local community clinic to a multi-site FQHC, they have grown with us, ensuring that our patients are always taken care…
“TAS United does an excellent job in communicating with our practice (in detail) in order for us to be able to return optimal service to our patients. When our physicians are on-call, we need a team to be able to get the job done! TAS United has come through for us by providing excellent customer service on…
“TAS United is customer service at its best! Nothing is more important to me than the experience our patients have with our practice. TAS United processes all calls to ensure that every patient is heard. The telephone agents are professional and courteous and answer my patients’ calls in the manner I choose. I highly recommend…
“TAS United has demonstrated their commitment to service by providing us with detailed and timely responses to any requests that we have made of them. We really appreciate their efforts in supporting our business.”
“I like that we can depend on TAS United to catch all incoming calls after hours and on weekends. And we can determine which calls we return ASAP and which calls can wait. Our experience with TAS United has been very smooth. Thanks for always being here for us! Keep up the great work!”
“What I like about TAS United is that they are very reliable. They do a professional job when our customers call in. They got me a reasonable rate that reflected my needs.”
Live answering, Message taking and delivery. Professional 24/7 support. Everything you need to stay connected to your customers and grow your business.
No more holds, busy signals, or missed calls! We answer your calls 24/7, 365 days per year. We are an extension of your business.
We handle your customers calls to schedule, reschedule, or cancel appointments. Plus, we’ll give them a reminder call before every appointment.
Using state-of-the-art technology, TAS United is HIPAA & PCI certified with annual 3rd-party audits.