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Texas-Based Call Center Reflects on the Trials and Tribulations of Hurricane Harvey. By Kevin Ryan, The first question often asked when a serious storm approaches is, “Are we prepared?” Over the years, we’ve educated ourselves on disaster preparedness. We’ve faced natural disasters before and worked through them successfully. We took this experience and built out our company with redundancy at the forefront. All our equipment is in a tier-4 data center in the middle of the state, away from the coast. We...

Exhibition to be held at the Fort Worth Convention Center, October 10-12 SAN ANTONIO – October 8, 2018 – TAS United, a leading call center and answering service in Texas, will participate in the 106th Annual Texas Municipal League (TML) Conference and Exhibition in Fort Worth, Texas on October 10-12, 2018. The conference will feature hundreds of organizations that provide services to municipalities throughout Texas and will focus on community relations, governance, infrastructure, planning, and safety. TAS United will highlight its...

In today’s global economy, there is a rapidly increasing need for employees who can serve customers in a variety of languages. A report by New American Economy shows that the demand for bilingual workers in the U.S. has more than doubled in just five years. In 2010, there were roughly 240,000 job postings aimed at bilingual workers. By 2015, that figure had ballooned to approximately 630,000. The demand for Spanish speaking employees increased by roughly 150%. That number is only expected to rise....