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In today’s global economy, there is a rapidly increasing need for employees who can serve customers in a variety of languages. A report by New American Economy shows that the demand for bilingual workers in the U.S. has more than doubled in just five years. In 2010, there were roughly 240,000 job postings aimed at bilingual workers. By 2015, that figure had ballooned to approximately 630,000. The demand for Spanish speaking employees...

At best, they are annoying disturbances. At worst, a costly financial scam. Robocalls are getting worse and worse. In an age when cellphones are an extension of our bodies, robocallers now follow people wherever they go, disrupting business meetings and costing precious time and money. According to the YouMail Robocall Index, there were roughly 3.4 billion robocalls placed nationwide in April 2018 alone. That’s an increase of nearly 900 million calls...

Here are a few tips for blocking unwanted solicitor calls: Use a spam-blocking app on your phone that blocks known solicitors. It may not block 100% of the spam calls, but it will significantly reduce the amount you receive. Hire a call answering service to answer your phone for you. A professional call answering service will answer all of your calls, represent your business with professionalism, and take messages from customers. They may even...

All of us have been there… You’re busy with a project at work, blocking out all distractions, when the phone rings. An endless cycle of phone calls comes with the territory of owning a business. You may think that it’s pointless to pick up. “It’s just another solicitor,” you tell yourself. However, usually, there are a lot of good customer calls coming in as well. Bottom line, if you aren’t...