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Medical call processing services to be showcased at Booth 44 during annual event in Dallas SAN ANTONIO – May 13, 2019 – TAS United Medical Exchange, a leading, Texas-based call center and answering service, is proud to announce its sponsorship of TexMed 2019, which will be held May 17-18 at the Hilton Anatole in Dallas. TexMed 2019 is the Texas Medical Association’s (TMA) largest annual conference, educational showcase, and expo, where physicians throughout the state conduct business, network, and attend CME programs. “Over the years, we...

Texas-Based Call Center Reflects on the Trials and Tribulations of Hurricane Harvey. By Kevin Ryan, The first question often asked when a serious storm approaches is, “Are we prepared?” Over the years, we’ve educated ourselves on disaster preparedness. We’ve faced natural disasters before and worked through them successfully. We took this experience and built out our company with redundancy at the forefront. All our equipment is in a tier-4 data center in the middle of the state, away from the coast. We...

Exhibition to be held at the Fort Worth Convention Center, October 10-12 SAN ANTONIO – October 8, 2018 – TAS United, a leading call center and answering service in Texas, will participate in the 106th Annual Texas Municipal League (TML) Conference and Exhibition in Fort Worth, Texas on October 10-12, 2018. The conference will feature hundreds of organizations that provide services to municipalities throughout Texas and will focus on community relations, governance, infrastructure, planning, and safety. TAS United will highlight its...

In today’s global economy, there is a rapidly increasing need for employees who can serve customers in a variety of languages. A report by New American Economy shows that the demand for bilingual workers in the U.S. has more than doubled in just five years. In 2010, there were roughly 240,000 job postings aimed at bilingual workers. By 2015, that figure had ballooned to approximately 630,000. The demand for Spanish speaking employees increased by roughly 150%. That number is only expected to rise....

At best, they are annoying disturbances. At worst, a costly financial scam. Robocalls are getting worse and worse. In an age when cellphones are an extension of our bodies, robocallers now follow people wherever they go, disrupting business meetings and costing precious time and money. According to the YouMail Robocall Index, there were roughly 3.4 billion robocalls placed nationwide in April 2018 alone. That’s an increase of nearly 900 million calls per month compared with a year ago. Complaints to federal...

Here are a few tips for blocking unwanted solicitor calls: Use a spam-blocking app on your phone that blocks known solicitors. It may not block 100% of the spam calls, but it will significantly reduce the amount you receive. Hire a call answering service to answer your phone for you. A professional call answering service will answer all of your calls, represent your business with professionalism, and take messages from customers. They may even be able to perform other secretarial duties, such as scheduling...

All of us have been there… You’re busy with a project at work, blocking out all distractions, when the phone rings. An endless cycle of phone calls comes with the territory of owning a business. You may think that it’s pointless to pick up. “It’s just another solicitor,” you tell yourself. However, usually, there are a lot of good customer calls coming in as well. Bottom line, if you aren’t picking up your phone, you’re losing business. “They’ll leave a voicemail...