How call centers play a vital role in supporting alcohol and drug treatment facilities: Call centers can serve as the first point of contact for individuals seeking information about alcohol and drug treatment programs. They can provide basic information about services offered, treatment options available, and how to begin the admission process. Here are other…
In the world of pediatric medicine, the need for round-the-clock support is paramount. Children’s health can be unpredictable, and emergencies often arise outside of regular office hours. In these critical moments, having access to timely medical assistance can make all the difference in ensuring the well-being of young patients. This is where a dedicated call…
Exploring the diverse billing methods of call center services So, you’ve made the decision to partner with an answering service. You will now enjoy time away from managing your business to spend with your family and get a little sleep in the evenings and weekends. But when the bill comes, how will you be charged…
In the field of cardiology, emergencies can strike at any moment, often demanding immediate attention and expertise. In such critical situations, the support of a 24-hour, HITRUST certified call center becomes not just beneficial, but essential. Let’s delve into how these round-the-clock support systems play a vital role in assisting cardiologists and ultimately benefitting patients.…
How an answering service is able to deliver a message to the client as quickly as possible. Taking and delivering a message is at the core of the call center’s responsibility. It’s 101; the most basic function of an answering service. And though there have been many advancements in what a call center is capable…
Overall, 24-hour coverage for orthopedic doctors is essential to ensure timely access to care for acute injuries, postoperative management, urgent consultations, and management of chronic conditions, ultimately improving patient outcomes and satisfaction. Partnering with an answering service can help orthopedic practices improve patient satisfaction, accessibility, and efficiency while maintaining a professional image and reducing the…
HITRUST and HITECH are frameworks related to healthcare information technology and security, but they serve different purposes. HITECH is short for “Health Information Technology for Economic and Clinical Health.” It is a federal law which was enacted in 2009 as part of the American Recovery and Reinvestment Act. The main focus is to promote the…
Artificial Intelligence is a topic of conversation across all types of businesses these days, but we are barely scratching the surface of understanding its impact. Most are approaching it with trepidation and fear that these tools might make our workforce obsolete. The answering service industry is one that could experience significant transformation due to advancements…
HITRUST Implemented, 1-year Certification validates TAS United LLC is committed to managing cybersecurity risk and protecting sensitive information. San Antonio, TX, January 25, 2024 – TAS United, LLC, a leading provider of medical call processing solutions, today announced their Amtelco and GoComm platforms and supporting infrastructure of the organization have earned certified status for information…
TAS United Director of Operations, Raj Dasari, talks about his late sister with pride. “She had a beautiful smile with everyone,” said Dasari. “Strangers, family, friends, it didn’t matter. She was going to greet you with a warm smile.” Blandina Dasari Sukumar was a registered nurse who worked her way up to a supervisor position,…