The Importance of Disaster Recovery Call Centers in Hospitals November 1, 2024 5 Comments In an era marked by unpredictable crises—ranging from natural disasters and pandemics to cyberattacks and mass casualty events—hospitals face immense Read More »
From Emergency to Efficiency: The Impact of Answering Services on a Hospital’s Success August 9, 2024 No Comments Hospital systems typically staff an in-house telephone operations team to field calls for each location. But that doesn’t mean that Read More »