In the ever-changing world of healthcare, nurse triage telephone agents stand at the forefront of modern medicine, playing a pivotal
Why Partnering with a Local Answering Service Is Less Important in Modern Times For businesses and medical practices, it was
Hospital systems typically staff an in-house telephone operations team to field calls for each location. But that doesn’t mean that
With the addition of “Nurse on Demand,” TAS United has made a tremendous impact on patient care in 2024. “After
The Annual Event with the Lubbock Salvation Army Feeds an Estimated 150 People Because of the unique nature of TAS
One of the most common questions we receive is, “how do you train your agents?” The answer is, “it’s complicated.”
Technology has fundamentally reshaped how businesses operate and compete. The call center industry is also seeing a boom in new
Deciding which call center is the best fit for your business can be a daunting task. You likely started by
How a PCI Certified Answering Service Can Elevate Financial Institutions In the fast-paced world of finance, every client interaction holds
How One of the Largest Answering Services in the U.S. Cut Its Turnover Rate in Half and Improved the Client
